Terms of Use

Last updated: August 27, 2026

Effective date: August 27, 2026 Version: 1.21

This English text is the authorized English version of the Brazilian Portuguese Terms of Use, version 1.21. The Portuguese original remains the controlling legal text. If the two texts conflict, the Portuguese version prevails to the extent permitted by applicable law.

These Terms of Use govern access to and use of CareersForge. By using the service, you agree to these Terms. If you do not agree, do not use the platform.

1. About the service

CareersForge is an artificial-intelligence-based career platform for improving resumes and professional profiles. It allows you to provide professional information, participate in an AI-guided interview, build a Master Profile, and create materials such as job-tailored resumes, LinkedIn profiles, interview preparation, and other career resources.

AI output is assistive. It can contain errors and does not replace your own review or professional, legal, financial, or hiring advice.

2. Access, plans, and billing

CareersForge is offered in early access. The service may contain errors, limitations, or temporary interruptions. Features and technical limits may change, with material changes communicated to active users when required.

2.1 Plans offered to users purchasing in USD

The final offer, currency, billing cadence, applicable taxes, and amount are displayed before payment. The initial US catalog does not add automatic sales tax at checkout; CareersForge will reassess collection obligations as volume or applicable registrations change. Interface language alone does not select a market or currency. Existing BRL plans remain governed by the Portuguese offer shown at checkout. Features that are not available in the US service market are not included merely because a quota exists in another market.

One generation credit can be used for one job-tailored resume or one job-tailored LinkedIn profile, according to the product rules displayed in the platform. Other limits are shown in the product and may be lifetime, monthly, or tied to the validity of a one-time package.

2.2 Complimentary access

Invited evaluators may receive complimentary Premium access for a period determined case by case. Complimentary access is discretionary, does not create a right to renewal, and does not create an automatic charge.

2.3 Automatic renewal

Premium renews automatically at the end of each monthly billing cycle at the amount presented at checkout unless you cancel beforehand. You may cancel at any time through Master Profile → Account → Manage subscription. Cancellation takes effect at the end of the paid period and prevents the next renewal.

By purchasing a recurring plan, you authorize monthly recurring charges until cancellation. When operationally available, CareersForge sends a transactional reminder before the next charge. Failure of a courtesy reminder does not prevent you from cancelling through the billing portal.

2.4 Taxes, exchange rates, and payment processing

Prices are fixed in the currency displayed at checkout. Your card issuer or payment provider may apply exchange rates, cross-border charges, or other fees that CareersForge does not control. Any tax that CareersForge is legally required and operationally able to collect will be disclosed before payment or in the corresponding receipt. Stripe processes payments and may collect billing information required to complete the transaction.

3. Registration and account

You must provide a valid email address and use an available authentication method, such as Google OAuth, Microsoft OAuth, or a secure email link. You represent that you are at least 18 years old and have legal capacity to enter into these Terms.

You are responsible for accurate information, the security of your email and authentication methods, and activity performed through your account. Contact [email protected] promptly if you suspect unauthorized access.

You may use CareersForge only for your own career development. You may not create accounts for other people without authorization, resell access, share paid access, or automate access in a way that bypasses technical limits.

4. Acceptable use

You may not use CareersForge to:

• submit false, unlawful, infringing, or malicious content;
• impersonate another person or fabricate professional qualifications;
• interfere with security, availability, rate limits, or access controls;
• reverse engineer, scrape, copy, or redistribute the service contrary to law or authorization;
• upload malware or attempt to gain unauthorized access;
• use generated content for discrimination, fraud, harassment, or unlawful hiring practices.

We may suspend access when reasonably necessary to investigate abuse, fraud, security risk, legal obligations, or a material breach of these Terms.

5. AI-generated content

CareersForge uses third-party AI providers, including OpenAI and Google, as described in the Privacy Policy. AI may generate suggestions, rewrites, scores, explanations, or simulated interview feedback. You must review every output before using or sharing it.

CareersForge does not guarantee employment, an interview, a hiring decision, an offer, a salary, or the accuracy of third-party vacancy information. Match Score and other indicators are informational and do not represent an employer's decision.

5.1 Voice interview simulation

Authenticated voice simulations may process audio in real time through Google Gemini or OpenAI Realtime. CareersForge does not store the audio recording. Conversation text may be stored to generate feedback, preserve the session, and allow review, as described in the Privacy Policy. Microphone access requires your action and may be revoked through your browser.

Any session ended before 60 seconds does not consume the simulation quota, regardless of the reason.

5.2 Career directions

Career directions are exploratory hypotheses based on the Master Profile, Behavioral Profile, and optional preferences you provide. They are not a psychological assessment, certified career counseling, or a guarantee of suitability or outcome. You remain responsible for every career decision.

5.3 Job Radar

Job Radar discovers public vacancies from third-party sources and estimates technical affinity from the Master Profile. CareersForge is not the employer, does not guarantee availability or accuracy, does not submit applications automatically, and does not share your profile with employers through this feature. Any behavioral context is optional, separate, and does not change eligibility, technical score, order, or visibility.

5.4 Salary research

Salary research is informational and may combine identified public sources, partner sources, surveys, and statistical estimates. Salary base, total compensation, and estimates are presented separately where available. Coverage and freshness vary by role and location. Nothing shown is a promise of compensation, an employment offer, or financial advice.

6. Intellectual property

CareersForge and its software, design, trademarks, and original platform content belong to their respective owners and are protected by applicable law. You retain rights in the professional information you provide. Subject to these Terms, you may use and download the materials generated for you for personal professional purposes.

You grant CareersForge the limited rights necessary to host, process, transform, and display your information solely to provide, secure, support, and improve the contracted service under the Privacy Policy.

7. Disclaimer and limitation of liability

The service is provided in beta on an “as available” basis. To the fullest extent permitted by applicable law, CareersForge does not guarantee uninterrupted availability, error-free AI output, compatibility with every employer or applicant-tracking system, or any professional result.

CareersForge is not liable for decisions you make based on generated materials, recruitment outcomes, temporary interruptions, or indirect or consequential losses, except where liability cannot legally be excluded. These limitations do not override mandatory consumer rights or other non-waivable rights.

8. Privacy and personal data

Personal-data processing is governed by the Privacy Policy, which forms part of these Terms. It explains the data collected, purposes, service providers, international transfers, retention, security, and your rights.

9. Refund policy

• You may request a full refund within 7 calendar days after purchase. This policy applies to one-time purchases and the first Premium monthly charge.
• Send the request to [email protected] from the email associated with the account and identify the transaction.
• Approved refunds are submitted through Stripe to the original payment method. Bank or card-network processing times are outside CareersForge's control.
• After 7 days, requests are reviewed case by case. Confirmed duplicate charges, technical failures that prevent essential use, or charges made after a timely cancellation receive priority.
• Cancelling before renewal prevents the next monthly charge. A charge made after cancellation because of a confirmed CareersForge error will be refunded.
• Do not open a chargeback for a transaction that is already being refunded. If a dispute is opened, CareersForge may provide the processor and card network with transaction, consent, account, delivery, and support records reasonably necessary to respond.

This contractual refund policy does not reduce any mandatory right available under applicable law.

10. Account closure and inactivity

You may delete your account through Master Profile → Account → Delete my account or request assistance at [email protected]. Deletion is permanent and may remove your Master Profile, generated materials, interview sessions, uploads, and associated data, subject to legally required or defensible retention described in the Privacy Policy.

CareersForge may suspend or close accounts for fraud, abuse, security risk, legal obligations, or material violation of these Terms. Nonpayment suspends paid benefits but does not automatically delete the account.

Accounts without recent activity and without an active paid plan or valid balance may be deleted under the following schedule:

• never-accessed registration with no professional data: 30 days, without prior notice;
• accessed but empty account: 3 months, with notice 7 days before deletion;
• incomplete onboarding with submitted material: 6 months, with notices 30, 7, and 1 day before deletion;
• completed Master Profile without an active paid plan or valid balance: 12 months, with notices 30, 7, and 1 day before deletion.

Logging in, using a paid feature, generating or downloading material, or updating the Master Profile counts as activity. Complimentary access alone does not prevent inactivity deletion. A paid plan or unexpired one-time credit balance does.

11. Changes to these Terms

We may update these Terms to reflect product, provider, legal, or operational changes. Material changes will be communicated to active users when required. A material change receives a new legal version and may require renewed acceptance. An equivalent translation does not create a separate legal version, but its presented locale and document hash are recorded where the consent system is enabled.

12. Continuity and discontinuation

CareersForge is a beta service and does not guarantee permanent operation. If the entire service is discontinued, we intend to provide active users at least 30 days' notice and a reasonable opportunity to export the Master Profile and generated materials. Individual beta features may be modified or discontinued with shorter notice when necessary.

13. Feedback

You allow CareersForge to use feedback and suggestions to improve the product without compensation. This permission does not transfer ownership of your personal data, Master Profile, or generated materials, which remain governed by the Privacy Policy.

14. Governing law and venue

These Terms are governed by the laws of the Federative Republic of Brazil. Mandatory consumer protections applicable to you remain unaffected.

For consumers protected by the Brazilian Consumer Protection Code, disputes may be brought in the consumer's place of residence as provided by law. For other relationships, the courts of São Paulo, State of São Paulo, Brazil are elected, subject to any mandatory jurisdiction that cannot be waived.

15. Version history

• v1.21 (August 27, 2026): clarified the voice-simulation grace rule: any session ended before 60 seconds does not consume the quota, regardless of the reason. This user-favorable material change requires renewed acceptance for transparent recording. Privacy Policy v1.21 adds no new processing category and was versioned together to keep the legal pair aligned.
• v1.20 (August 13, 2026): registered the authorized English legal documents, separated the BRL and USD catalogs, recorded the approved US$4, US$7, and US$13/month offers without Standard, and aligned credit and quota descriptions with the product's canonical source. Material change requiring renewed acceptance.
• v1.19 (August 7, 2026): added public Salary Research beta terms, source transparency, separation of salary components, and coverage and freshness limitations. Material change requiring renewed acceptance.
• v1.18 (August 3, 2026): added OpenAI Realtime as a possible authenticated voice-simulation provider and OpenAI as a possible feedback provider; audio remains unrecorded by CareersForge.
• v1.17 (August 3, 2026): separated the anonymous public voice demo from authenticated simulations and documented its content-minimizing controls.
• v1.16 (August 3, 2026): extended OpenAI processing to Master Profile construction and enrichment with store: false and redacted observability.
• v1.15 (August 3, 2026): added OpenAI processing for resume and LinkedIn generation.
• Earlier versions are preserved in the controlling Portuguese document.

16. Contact

Questions about these Terms: [email protected]